Troubleshooting

  • Forgot or reset your password

    If you have forgot your password: You can request a password reset email here: https://path.com/forgot-p...

    Sep 13, 2013 02:13PM PDT
  • Edit uploaded moments

    Currently, the only way to edit a moment after you share it on Path is to delete the moment and re-share it wi...

    Aug 07, 2012 11:01AM PDT
  • I uninstalled my Path application - Did I lose all my moments?

    No, you did not lose your moments by uninstalling/updating your Path application. Once you reinstall and log ...

    Aug 07, 2012 11:01AM PDT
  • Path app is malfunctioning

    • If you are experiencing an issue with Path, first make sure you have updated to the latest Path build from t...

    Jul 18, 2013 06:02PM PDT
  • Path for BlackBerry

    At the moment, Path is not available for BlackBerry. In the future, we would like to get Path on as many platf...

    Jan 17, 2014 02:40PM PST
  • Path for desktop or web

    At the moment, you can only access your Path from an iPhone, Android, or Amazon Kindle Fire device. You can le...

    Jul 18, 2013 03:18PM PDT
  • Download the latest version of Path

    • You can download the latest version of Path by visiting path.com/download from your iPhone, Android or Amazo...

    Jul 18, 2013 05:00PM PDT
  • Music search not displaying any results

    We realize that you may want to tag songs that are not necessarily in the iTunes database, but which are still...

    Aug 07, 2012 11:01AM PDT
  • Restore sticker/lens purchases

    If you log into your account and find that your sticker or lens purchases seem to have disappeared, you will n...

    Oct 30, 2013 01:36PM PDT
  • Finding your device's operating system version

    From iOS Devices: • To find your operating system on iOS devices, tap the Settings icon on your device. • N...

    Jul 18, 2013 03:01PM PDT