Troubleshooting

  • Reset a forgotten password

    If you have forgotten your password, you can request a password reset email here: https://path.com/password A...

    Jun 21, 2014 06:49AM SGT
  • Find a forgotten email address

    If you have forgotten your Path email, get in touch with us through our contact us form. In order to help us ...

    Jun 21, 2014 05:33AM SGT
  • Reactivate my account

    If you deactivate your account, the next time you log back into your account through either the Path app or th...

    Jun 20, 2014 10:50PM SGT
  • The app is not working right

    If you are experiencing an issue with Path or Path Talk: Make sure you have updated to the latest version...

    Jun 21, 2014 05:33AM SGT
  • My messages are missing

    To further increase the privacy of Path users, messaging on Path is "7 Day Ephemeral". This means that 7 days ...

    Feb 27, 2015 02:35AM SGT
  • Missing stickers or lenses

    If you have logged out and logged in, and your individual stickers or lens purchases have disappeared, all you...

    Jun 21, 2014 04:23AM SGT
  • Path for desktop or web

    At the moment, Path is only available on iPhone, iPad, Android, Windows Phone 8, or Amazon Kindle Fire devices...

    Jun 20, 2014 10:56PM SGT
  • Path for Blackberry

    At the moment, Path is only available on iPhone, iPad and Android devices. Path Talk is only available on iPho...

    Mar 03, 2017 02:46PM SGT
  • Path for Windows Phone

    At the moment, Path is only available on iPhone, iPad and Android devices. Path Talk is only available on iPho...

    Mar 03, 2017 02:47PM SGT
  • Path Talk for Windows Phone 8

    At the moment, Path Talk is only available on iPhone, iPad, or Android devices. We're definitely interested i...

    Jun 20, 2014 10:56PM SGT